Monday, April 30, 2012
Thursday, April 26, 2012
Customer Experience is New Luxury Battleground
The fierce competition between luxury automotive brands extends beyond artfully designed, high-tech new products. It’s about capturing the hearts and minds of affluent customers before product or price enter the equation.
“While we’ve performed fairly well in customer service, we sensed a bigger opportunity,” said Kurt McNeil, vice president of Cadillac Sales and Service. “We call the approach Defining Moments – the fact that every interaction with a customer can potentially define our brand.”
Spurred by the brand’s ongoing momentum in product and marketing, Cadillac gained insights from outside the automotive space to enhance its approach to customer experience.
“Cadillac is the real thing when it comes to the products, and its approach to the cultural aspects of the luxury customer experience,” said Milton Pedraza, founder and CEO of the Luxury Institute,
The institute conducts extensive research on affluent consumer behaviors. One of Pedraza’s key findings is that today’s luxury consumers have countless options for desirable products, placing more value on experiences.
“To earn credibility among luxury customers, brands not only have to offer the best products, but they must also be kind and provide an overall positive purchasing experience,” said Pedraza. “The opportunity for luxury brands not only lies in out-performing the competition, but also out-behaving the competition.”
Cadillac began “Defining Moments” training for internal and dealership staff was co-developed with the Ritz-Carlton. Famed for excellence in customer service, Ritz-Carlton team members maintain a consistent global culture at all levels devoted to earning guest loyalty.
“The training was important because it showed that luxury customer experiences are built on the culture and the behavior of people,” McNeil says. “It’s not about programs or discount offers. Great service comes from ordinary people delivering excellence at all levels.”
While emphasizing new cultural approaches, Cadillac has supported that with upgrades to what can be seen and experienced physically. Hundreds of dealers are rebuilding or renovating dealerships. Cadillac has redesigned consumer websites and instituted specific standards for local dealer advertising. For example, Cadillac Shield is a set of ownership benefits that includes complimentary roadside assistance from a Cadillac technician, and Cadillac courtesy transportation programs for cars being serviced.
“With Cadillac expanding in 2012 with two all-new products, it’s a perfect opportunity to prepare to welcome new guests,” says McNeil.
Cadillac has earned steady increases in consumer and industry satisfaction surveys, ranking among the top brands in many measures of customer satisfaction.
The brand was recently recognized as a 2012 Customer Service Champion by J.D. Power and Associates. The luxury automaker was one of only 50 companies out of 800 studied to earn the distinction. The 2012 Champions were identified based on customer feedback, opinions, and perceptions gathered primarily from J.D. Power’s syndicated research in 2011.
Courtesy of Cadillac Media
Wednesday, April 25, 2012
Tuesday, April 24, 2012
Ed Williamson helps restore field of dreams
To a non-Floridian, the Orange Bowl brings to mind an annual winter college football struggle. To Miami Cadillac- Buick-GMC dealer Ed Williamson, the Orange Bowl means a lot more.
Williamson, who turns 66 on April 27, has been a member of the Orange Bowl Committee for close to 30 years, serving as its chairman in 1994-95.
The game itself has been a New Year’s Day tradition since 1935. It was played at Moore Park (then Miami Field) in downtown Miami for a couple of years.
Fans sat on wooden bleachers to cheer their favorites. Then the game moved to Miami’s Orange Bowl stadium, leaving Miami Field behind.
“Over the years the park had fallen on hard times,” Williamson says. “The Orange Bowl Committee decided to change that, raising enough money in 2009 to begin renovating Moore.”
With the addition of city money, a $5.65-million youth sports/high school football stadium at Moore Park was completed in 2010.
“Not all high schools have athletic fields,” Williamson says. “This has given them and others in youth sports and various summer programs a place to play.”
XTS Capless Fueling Keeps Hands and Paint Clean
The new Cadillac XTS luxury sedan features many technologies that are noticed the instant the vehicle’s ignition button is pushed. But some advancements, like a new capless fuel filler assembly, hide literally behind closed doors.
“This new system has advantages for both the car and the driver,” said John Hamilton, Cadillac fuel fill systems design engineer. “It helps keep hands free of dirt and fuel, paint free of scratches caused by a swinging cap, and the engine running smoothly.”
Because fuel systems must be fully sealed, a loose cap can trigger a “check engine” light and lead to service visit.
The 2013 XTS doesn’t have a traditional twist-off cap hidden behind its fuel door. Because of this, the door itself doesn’t need to accommodate a hand and was designed to be smaller and less noticeable on the XTS’ sheet metal.
Despite having no cap, the system meets all fuel system sealing regulations. When a fuel nozzle is inserted, it pushes aside a set of two doors, each locking fuel in with a rubber seal around its edge. The two doors are designed to assure the system will remain air-tight through years of ownership.
“Some capless systems on the market have just a single door, making them vulnerable to leaks,” said Hamilton. “Unlike competitors, Cadillac’s system also has no internal drain, something that can also lead to inadvertent dripping.”
Moving beyond capped systems has further advantages for car owners. It eliminates the risk of leaving a gas station with a dangling cap, which can lead to paint damage and messy fuel dripping.
Because the XTS uses an advanced V-6 engine with direct-injection and lightweight innovations like exhaust manifolds integrated into the cylinder heads and a next-generation six-speed transmission, fuel stops will also be less frequent.
“We ignored no detail in making XTS the most advanced Cadillac sedan yet,” said chief engineer Sheri Hickok. “Even things taken for granted, like a fuel cap, deserved and received a full rethink.”
Cadillac has been a leading luxury auto brand since 1902. In recent years, Cadillac has engineered a historic renaissance led by artful engineering and advanced technology. More information on Cadillac can be found at media.cadillac.com.
Courtesy of Cadillac Media
Monday, April 23, 2012
Thursday, April 19, 2012
2013 Cadillac ATS: More Details
As GM prepares to launch its Cadillac ATS this summer more information is beginning to leak out, including standard features and what trims will have an available manual transmission.
Starting with the engine lineup, we now have more accurate power figures. The 2.5-liter four-cylinder will produce 202 horsepower and 190 pounds-feet of torque; the turbo 2.0-liter four-cylinder will produce 272 hp and 260 pounds-feet of torque and the 3.6-liter V-6 will produce 321 hp and 274 pounds-feet of torque. Those figures are a bit higher than the estimates Cadillac gave us at the 2012 Detroit auto show.
All three engines can run on regular gas, though Cadillac recommends premium with the turbo. While the original Cadillac release stated that all-wheel drive would be an option for all engines, it turns out it won't be for the base 2.5-liter powertrain. All motors come standard with a six-speed automatic transmission, with a six-speed manual transmission optional on the turbo 2.0-liter four cylinder with rear-wheel drive only, according to GM. The 3.6-liter engine will be E85-compatible.
The 2013 Cadillac ATS will be available in Standard, Luxury, Performance and Premium trims. The 2.5-liter is only available on Standard and Luxury trims; the 2.0-liter turbo four is available in in all trim packages. The 3.6-liter V-6 is available in Luxury, Performance and Premium trims.
Standard, Luxury and Performance models come with a FE2 sport suspension setup, while Premium rear-wheel-drive models have an available FE3 sport suspension, performance cooling system, limited slip differential and magnetic ride control with real-time damping. Brembo-brand performance brakes are an option across the board.
Base ATS models come standard with 17-inch wheels, a leather-wrapped steering wheel and shifter, an air filtration system, Bluetooth streaming audio, ambient interior lighting, OnStar with a one-year Directions and Connections subscription, perimeter security system, halogen headlamps with flash-to-pass, push-button start and dual-zone automatic climate control.
The Luxury Package adds a chrome grille, front parking sensor, a passive keyless-entry system, split-folding rear seat, leather upholstery, Brembo brakes, 10-way power driver's seat, heated side mirrors with auto-dimming driver's side mirror, auto-dimming rearview mirror, backup camera, and a 8-inch center console touch-screen with Cadillac's CUE multimedia system.
The Performance Package brings high-intensity-discharge headlamps with articulating lenses, LED headlight accent lighting, performance bucket seats, steering-wheel-mounted paddle shifters (with an automatic transmission), 10-speaker Bose surround sound system, rain-sensing wipers, rear passenger side-impact airbags, rear parking sonar, forward collision alert system and a lane departure warning system.
Lastly, the Premium Package includes 18-inch alloy wheels, a color head-up display and a navigation system.
Courtesy of Colin Bird; Cars.com
Wednesday, April 18, 2012
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Tuesday, April 17, 2012
Williamson Automotive Is Seeking...
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Spied: 2014 Cadillac CTS Caught On The Street
Having rolled out the ATS sports sedan and the XTS luxury sedan, engineers now appear to have turned their attention to the next-generation Cadillac CTS, which we expect should debut in for 2014. As seen in these spy photos, the next Cadillac CTS will probably be a bit longer and wider than the current model.
Not only is it fairly standard for new cars to be slightly larger than their previous models, we also expect Cadillac will want to distance the 2014 CTS from the new ATS sedan. The car will move to the “Alpha” platform that underpins the ATS, and may be positioned to better compete with the likes of the BMW 5 Series and Mercedes-Benz E-Class
The angular “Art & Science” design language should continue, and this test mule appears to wear a large chrome-trimmed grille with two bold chrome bars. We also see what appear to be LED running lights and rectangular exhaust tips.
It’s possible the new Cadillac CTS will adopt the 270-hp, turbocharged 2.0-liter inline-four engine from the 2013 ATS as its base engine. After all, the turbo-four is equally powerful and offers more torque than the base 3.0-liter V-6 in the current CTS. The upgrade engine may continue to be the direct-injected 3.6-liter V-6, possibly with more than its current 318 hp. There also are rumors Cadillac could be working up a turbocharged V-6 as yet another alternative engine.
It’s worth noting that our spy photographers caught two different cars with different types of wheels and tires. It’s unlikely the model with skinny low-profile tires is a CTS-V model, as this probably just represents an optional wheel and suspension setup from Cadillac.
The test cars appear to have a variety of sensors peeking through the camouflage on both the front and rear, which could be radar or sonar devices for parking assist or collision-mitigation technologies. Both the ATS and XTS will have features like adaptive cruise control and automatic collision braking, and it would make sense for those gadgets to spread to the new Cadillac CTS.
Courtesy of Automobile Mag
Monday, April 16, 2012
Thursday, April 12, 2012
Cadillac Model Adds HD Radio
Cadillac will make HD Radio with iTunes Tagging a standard feature in its 2013 SRX luxury crossover model.
The vehicle goes on sale this fall. The carmaker made the announcement at the 2012 New York Auto Show. Two other Cadillac models are available with HD Radio.
This crossover will come with Cadillac’s CUE touchscreen infotainment system, which has an eight-inch screen in the instrument panel.
It’s rigged for multimedia drivers; in addition to HD Radio, its features include Bluetooth audio streaming, multiple USB ports and an SD card slot. The system does voice commands and uses the swipe/pinch/spread gesture system that consumers are coming to expect on their electronics.
SOURCE: radioworld.com
Wednesday, April 11, 2012
Experience Buick - Shaq/LaCrosse
Shaq, Size Authority, tells it like it is. If you don't know the stylish, yet fuel-efficient LaCrosse, you don't know Buick.
Tuesday, April 10, 2012
Cadillac Named Most Improved Among Luxury Brands
Cadillac was recognized at the New York International Auto Show by J.D. Power and Associates as the most improved among luxury brands for providing an outstanding customer experience.
The recognition is based on the rate of improvement during the past three years in J.D. Power and Associates’ five core U.S. automotive quality and satisfaction studies: Initial Quality Study (IQS); Vehicle Dependability Study (VDS); Automotive Performance, Execution and Layout (APEAL) Study; Sales Satisfaction Index (SSI) Study; and Customer Service Index (CSI) Study. The award was announced by David Sargent, vice president of global automotive at J.D. Power and Associates.
“Our mission has been to re-think and upgrade every element of the customer experience,” said Kurt McNeil, vice president of Cadillac Sales and Service. “This is a meaningful milestone in our journey.”
A strong commitment to improving customer satisfaction requires focus and alignment at all levels – beginning in the boardroom and extending to their employees in the plants and in their dealer networks, according to J.D. Power.
Cadillac has been a leading luxury auto brand since 1902. In recent years, Cadillac has engineered a historic renaissance led by artful engineering and advanced technology. More information on Cadillac can be found at media.cadillac.com.
Courtesy of Cadillac Media
Thursday, April 5, 2012
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Buick Buyers Responding to More Efficient Model Line
Buick’s ongoing renaissance is fueled by distinctive design, an inviting dealership experience and a focus on purposeful technologies like advanced four-cylinder engines and the new gas-saving eAssist powertrain.
Buick buyers appear to be noticing, and are rapidly moving to the brand’s more fuel-efficient models.
At the start of the 2012 model year last October, four-cylinder models represented 22 percent of Buick’s sales. In March, nearly half of all Buicks sold were powered by these smaller- displacement engines, many with EPA-estimated 30 mpg or more on the highway.
Buick retail sales in March were up 6 percent compared to the same month in 2011. The LaCrosse midsize luxury sedan remained the brand’s top-selling model and a record 26 percent of LaCrosses were sold with eAssist; nearly one in three LaCrosses sold in California had eAssist with an EPA-estimated 36 mpg on the highway.
Sales of the Verano luxury sedan, which launched in December 2011, passed 2,000 units per month for the first time. A total of 2,497 vehicles were sold in March. Verano was recently named one of Kelley Blue Book’s “10 Best Sedans Under $25,000” and is powered by a 2.4L four-cylinder rated at 32 mpg highway – better than the Acura TSX, Infiniti G25, and Lexus IS250.
“Customers want higher fuel economy without compromise and Buick offers just that,” said Brian Sweeney, vice president of Buick Sales and Service. “Among the models with four-cylinder engines are a LaCrosse with eAssist that offers fuel economy with great space and luxury and a Regal GS offering responsible sport sedan performance.”
LaCrosse with eAssist uses a compact lithium-ion battery pack and small electric motor to aid the performance of a fuel-efficient 2.4L gas engine, while advanced start/stop technology allows the vehicle to operate on just electricity while at rest. It offers a 25 percent savings in fuel use versus the traditional four-cylinder it replaced in late 2011.
Regal GS uses a 2.0L turbocharged engine with the highest horsepower-per-liter ratio General Motors has ever produced. At 135 horsepower per liter, it is also the most power-dense engine ever certified by the Society of Automotive Engineers. The car’s 270-horsepower rating wouldn’t be possible without fuel-saving technologies like spark ignition direct injection and variable valve timing.
Among Buick’s other vehicles with four-cylinder engines are eAssist, Turbo, and base versions of the Regal luxury sport sedan. Next year, the new Encore luxury crossover goes on sale with an efficient 1.4L turbocharged engine.
Buick’s increase in fuel-efficient vehicles contributed to an overall trend across GM. In March, the company sold a record 100,000 vehicles that get an EPA estimated 30 mpg or better on the highway.
While retail sales were up, total sales for the Buick brand for the month were down 16 percent compared with March 2011 due to decreased fleet sales.
In mid-March, the brand launched a new approach to vehicle leasing. Experience Buick offers the security and convenience of a 24-month lease that includes routine maintenance, an OnStar Directions and Connections plan and SiriusXM radio, all bundled into a single monthly payment. Experience Buick continues in April.
Courtesy of Buick Media
Wednesday, April 4, 2012
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Tuesday, April 3, 2012
Cadillac Enhances Technology and Design on 2013 SRX
Cadillac introduces technology and design enhancements to the SRX luxury crossover SUV this week at the New York International Auto Show. Among the new features for 2013 is CUE, the in-vehicle user experience that incorporates touch-screen controls similar to the most popular mobile devices.
The 2013 SRX’s enhanced technology also contributes to safety, with Cadillac’s new Driver Awareness and Driver Assist technology packages. Their features include Rear Cross Traffic Alert, Cadillac’s Safety Alert Seat technology, Automatic Front and Rear Braking, Adaptive Cruise Control and more, using radar and other technologies to help avoid collisions.
Interior and exterior design updates further distinguish the 2013 SRX, while active noise cancelation technology helps provide a quieter driving experience. It goes on sale this fall.
“The 2013 SRX illustrates the Cadillac philosophy of never leaving well enough alone,” said Don Butler, vice president of marketing for Cadillac. “The enhancements for the SRX – including CUE – are examples of how we’re developing advanced technologies and pushing them consistently through the Cadillac portfolio. They are also some of the key elements of the all-new XTS luxury sedan and ATS compact sedan, which will expand the Cadillac portfolio this summer.”
Since its redesign in 2009, the SRX has established a strong visual signature for Cadillac in the luxury crossover segment. The 2013 SRX refines that appearance with a new design for the front upper and lower grilles that conveys greater depth and the brand’s attention to detail. The front fender vents are new and incorporate LED light pipes.
Three new exterior colors are offered: Evolution Green Metallic, Glacier Blue Metallic and Silver Coast Metallic. Also new is the SRX’s range of 20-inch wheel designs, including new chrome and polished aluminum wheels for the Performance and Premium Collections – the top two option packages.
The SRX is offered in FWD and Advanced AWD models, each powered by a 3.6L Direct Injection V-6 that was added for 2012. It is rated an SAE-certified 308 horsepower (230 kW) and 265 lb.-ft. of torque (358 Nm).
Cadillac CUE
Cadillac CUE (Cadillac User Experience) is standard on the 2013 SRX. It is the brand’s new design and technical breakthrough for intuitive in-vehicle control and connectivity.
CUE pairs entertainment and information data from up to 10 Bluetooth-enabled mobile devices, USBs, SD cards and MP3 players with a vehicle infotainment system that reduces complexity through customized information, voice commands and fewer buttons and larger icons. The comprehensive, in-vehicle experience is designed to be unique for each consumer, from the “simple user” to the fully connected “super user.”
The heart of CUE is the vibrant, eight-inch LCD multi-touch sensitive screen – with proximity sensing and haptic feedback – that is seamlessly integrated in the top of the central instrument panel. It displays CUE’s home page, which resembles a smart phone’s screen, with large, easy-to-target icons that execute commands. Capacitive technology on the screen and faceplate enables consumers to use the same “swipe,” “pinch” or “spread” gestures common to most popular smartphones and tablets.
A motorized faceplate for the system reveals a concealed storage area for smartphones or other mobile devices and includes an illuminated USB port.
Interior enhancements
CUE is the foundation for the 2013 SRX’s enhanced driving experience and is complemented with additional features and design refinements:
- Standard HD radio
- Bluetooth audio streaming is available for all collections
- A USB port in the storage bin behind the CUE faceplate
- The center console now features two additional USB ports, an SD card slot auxiliary input jack and 12-volt power outlet
- New headphone and remote design for the rear-seat entertainment system, which also includes a rear USB port and SD card slot
- New shift knob design
- New steering wheel design
- New instrument cluster with new driver information center for CUE integration.
Active noise cancelation is new for 2013 and helps create a quieter driving experience. The system uses microphones to detect ambient noise, the frequencies of which are processed by a computer that directs counteracting sound waves through the audio system to tailor the sound quality and character inside the cabin.
A new Light Titanium interior color combination is added and matched with a new Raven Sapele wood color accent.
Popular interior features returning for 2013 include keyless access, ambient lighting, power-adjustable pedals, heated front and rear outboard seats, heated steering wheel and the UltraView power sunroof.
‘Control and alert’ safety features
SRX is the latest to incorporate Cadillac’s “control and alert” strategy that employs advanced technologies – including radar, cameras and ultrasonic sensors – to help prevent crashes. The safety features are part of Cadillac’s new Driver Awareness and Driver Assist technology packages.
The advanced technologies bolster driver vision and awareness of road hazards, intervening to help the driver avert potential collisions. In some cases, Cadillac’s crash-avoidance systems will act without the driver, such as automatic braking, which activates based on information indicating potential hazards.
Radar-based adaptive cruise control and front and rear automatic braking are available. Front and rear automatic braking relies on short-range radar technology and ultrasonic sensors to help the driver prevent front and rear low-speed collisions via a progression of alerts that extend to complete braking, if necessary. Additional advanced safety features offered on the 2013 SRX’s Driver Awareness and Driver Assist packages include:
- Forward Collision Alert
- Lane Departure Warning
- Rear Vision Camera With Dynamic Guidelines
- Safety Alert Seat.
Side blind zone alert and rear cross traffic alert are standard. Each uses radar to detect vehicles that may be out of the driver’s vision, providing visual alerts in the outside mirrors and, in the case of rear cross traffic alert, audible warnings. StabiliTrak electronic stability control system with traction control, and four-wheel disc brakes with four-channel ABS are also standard, along with:
- Dual-stage frontal and side-impact driver and right-front passenger air bags.
- Head-curtain side-impact air bags.
- Rollover mitigation sensors.
- Front safety belt pretensioners and load limiters.
The SRX is also designed to meet European pedestrian protection standards, with the front bumper positioned for greater compatibility with car bumpers.
About Cadillac
Cadillac has been a leading luxury auto brand since 1902. In recent years, Cadillac has engineered a historic renaissance led by artful engineering and advanced technology. More information on Cadillac can be found at media.cadillac.com.
2013 CADILLAC SRX SPECIFICATIONS
Overview
| Models: | Cadillac SRX |
| Body style / driveline: | 5-door, 5-passenger front engine transaxle; front-wheel-drive/all-wheel-drive midsize luxury crossover |
| Construction: | steel body frame integral; galvanized steel front fenders, hood, roof, door panels, one-piece body side outer panel, and liftgate |
| EPA vehicle class: | sport utility vehicle |
| Manufacturing location: | Ramos Arizpe, Mexico |
| Key competitors: | Lexus RX; Mercedes-Benz M Class; BMW X3; Audi Q5 |
Engines
|
| 3.6L V-6 VVT (LFX) |
| Displacement (cu in / cc): | 217 / 3564 |
| Bore x stroke (in / mm): | 3.7 x 3.37 / 94 x 85.6 |
| Block material: | cast aluminum with cast-in bore liners |
| Cylinder head material: | cast aluminum |
| Valvetrain: | DOHC, 4 valves per cylinder, continuously variable valve timing |
| Ignition system: | coil-on-plug |
| Fuel delivery: | direct high-pressure fuel injection |
| Compression ratio: | 11.5:1 |
| Horsepower (hp / kW @ rpm): | 308 / 230 @ 6800 rpm* |
| Torque (lb-ft / Nm @ rpm): | 265 / 358 @ 2400 rpm* |
| Recommended fuel: | regular unleaded |
| Max engine speed (fuel cut-off): | 7200 |
| EPA-estimated fuel economy (city / hwy): | 17 / 24 (FWD) |
Transmission
| Type: | 6T70 Hydra-Matic six-speed transverse, electronically controlled, automatic overdrive transmission |
| Gear ratios (:1): |
|
| First: | 4.48 |
| Second: | 2.87 |
| Third: | 1.84 |
| Fourth: | 1.41 |
| Fifth: | 1.00 |
| Sixth: | 0.74 |
| Reverse: | 2.88 |
| Final drive ratio: | 3.39 |
Chassis/Suspension
| Front suspension: | independent, strut-type, specifically tuned coil springs, direct-acting stabilizer bar (hollow); hydraulic ride bushings |
| Rear suspension: | linked H-arm, hollow stabilizer bar; real-time damping available |
| Traction control: | all-speed using engine torque reduction and brake intervention |
| Steering type: | hydraulic-power-assisted rack-and-pinion |
| Steering wheel turns, lock-to-lock: | 2.84 |
| Turning circle, curb-to-curb | 40.3 / 12.2 |
| Steering ratio: | 16.5:1 |
Brakes
| Type: | four-wheel power-assisted disc with ABS (and ESC); vented front and rear rotors; cast iron front calipers (two-piston) and aluminum rear calipers (single-piston) |
| Brake rotor diameter – front (in / mm): | 13.6 / 345 x 1.2 / 30 |
| Brake rotor diameter – rear (in / mm): | 12.4 / 315 x 0.9 / 23 |
| Swept area per rotor cheek | front: 81.7 / 527.5 |
Wheels/Tires
| Wheel size and type: | 18-inch aluminum (std. on Base and Luxury) |
| Tires: | P235/65R18 All-season |
Dimensions
Exterior
| Overall length (in / mm): | 190.3 / 4834 |
| Overall width (in / mm): | 75.2 / 1910 |
| Overall height (in / mm): | 65.7 / 1669 |
| Wheelbase (in / mm): | 110.5 / 2807 |
| Front track (in / mm): | 63.8 / 1621 |
| Rear track (in / mm): | 63.4 / 1610 |
| Minimum ground clearance (in / mm): | 7 / 178 |
| Ground to rear load floor ( in / mm): | 30.1 / 765 |
| Curb weight (lb / kg): | 4277 / 1940 (FWD) |
| Weight distribution (% front / rear): | 59 / 41 (FWD) |
Interior
| Seating capacity (front / rear): | 2 / 3 |
| Headroom (in / mm): | front: 39.7 / 1008 |
| Legroom (in / mm): | front: 41.2 / 1047 |
| Shoulder room (in / mm): | front: 58.3 / 1481 |
| Hip room (in / mm): | front: 55.4 / 1408 |
| EPA passenger volume (cu ft / L) : | 100.6 / 2848 |
| EPA interior volume (cu ft / L): | 129.8 / 3675 |
| Cargo volume behind first-row seats (cu ft / L): | 61.1 / 1730 |
| Cargo volume behind second-row seats | 29.9 / 844 |
Capacities
| GVWR, standard (lb / kg): | 5467 / 2480 (FWD) |
| Trailer towing maximum (lb / kg): | 3500 / 1587 (with optional towing pkg.) |
| Fuel tank (gal / L): | 21 / 79.5 |
| Engine oil (qt /L): | 6 / 5.9 |
| Cooling system (qt / L): | 13.5 / 12.8 |
| Fuel tank (gal / L): | 21 / 79 |
|
Courtesy of Cadillac Media |